

ShoreCap Exchange helps banks working to serve small business and microfinance markets overcome the substantial operational challenges they face in dealing with clients not reached by traditional financial markets. Exchange brings a practitioner perspective to design improved products, processes and delivery mechanisms so that these banks are able to penetrate poorer and more remote communities with greater success. The learnings generated by Exchange's partner banks are shared through Exchange's peer learning forums and knowledge exchange initiatives.
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ShoreCap Exchange added two new partners to its network in the last quarter of 2007, MIC Microfinance Bank in Nigeria and Kashf Microfinance Bank in Pakistan. Existing partner microfinance and small business banks continued to work with Exchange in the areas of strategic planning, microfinance and small business lending, and risk management. This quarter Exchange and MicroSave delivered a training in India on individual microlending adapted to the Asian market, which was based off the toolkit that the two organizations had developed in 2006.
The ShoreCap Exchange Spring HR Forum, “Leveraging Human Capital for Performance and Growth,” held on May 19-21, 2008, in Luxembourg. Participating were 28 HR and line managers, CEOs, CFOs, and COOs from around the globe representing 15 different institutions from India to Rwanda, from Cambodia to the Philippines. Topics discussed centered around the challenges of recruitment and retention, which all participants face as they try to manage their rapid growth. Major topics dealt with included staff recruitment and retention, performance management and teambuilding, and incentive system design. To read more about the conference, click here.
Please watch this space for our upcoming podcast on the highlights of the Spring HR Forum, to be posted at the end of July. Prepared by Oxana Holtman for Exchange, the podcast talks to why we thought of holding the Forum, what participants expected and what we all learnt! Topics in the Forum ranged from recruitment and retention strategies to performance management systems, job competencies, and incentive system design. The podcast can be downloaded here.