CapitalPlus Exchange Corporation's approach is local and demand-driven, with services predominantly supplied by bankers. By design, Exchange's clients have strong local ownership and are locally managed.

Exchange drives the growth of the small and growing business banking industry by providing a strategic blend of direct service, peer learning and highlighting models that work as a lever for exponential change. Exchange employs two key strategies, which work synergistically, to achieve this goal.

Capacity Building: Deep onsite work with banks and MFIs demonstrates success and establishes models, best practices and benchmarks.

 

Exchange and the client bank work together to design an onsite capacity building plan to address the needs of the financial institution. We attribute the effectiveness of the model to the ownership and involvement of Exchange's clients, who also pay a portion of the expenses on a cost-sharing basis for services received.

 

Peer Learning and Exchange: Knowledge creation and dissemination of best practices drives adoption and creates additional demonstrations and industry change agents at a lower cost per institution. This strategy is primarily executed through the Small Business Banking Network (SBBN)

 

The recently launched SBBN is a global community platform, providing tools and resources for small business banking practitioners serving markets in emerging economies. The SBBN applies the lessons learned working on the ground with partner banks and network members towards the development of in-person and phone forums, analytical data, toolkits, publications and other activities to disseminate best practices to the broader industry. The SBBN’s online portal provides a platform for members to interact with peers and experts across the world.

Return to Top of Page