Knowledge Exchange
CapitalPlus Exchange Corporation’s Peer Learning & Knowledge Exchange Network (KEN) is premised on the belief that entrepreneurs learn best from other entrepreneurs, with bankers learning valuable insights from fellow bankers who have struggled with many of the same challenges and opportunities that they are facing.
Exchange’s KEN program grew out of the onsite capacity building work we do with our partner banks. This one-on-one work allowed us to identify the more common capacity gaps.
The KEN program has a dual mandate of bringing together bankers for peer learning opportunities AND developing toolkits and publications that share industry knowledge on bank operations. The initiatives that bring together bankers include an in-person forum, quarterly phone forums for three groups of senior bank managers and an upcoming online Discussion Board.
Please click the links to learn more about each of the individual initiatives, our publications and upcoming events. Many of our publications are posted online and all the resource toolkits may be requested via email. To join the KEN program, email us.
The peer learning program is being organized into the Small Business Banking Network. Please watch this space to learn more about what the Network will do and how you can be a part of it!
Developing Strategic Leadership for Senior Management, Chennai, India, August 2009
An in-person forum was held from August 24 through August 28, 2009 in Chennai, India in conjunction with the Center for Creative Leadership (CCL). Twenty-nine senior level managers travelled from eight different institutions located in eight different countries to work closely with their peers at the event. Forum sessions explored elements of leadership development and provided insight on different frameworks used by leaders to better assess challenges that arise in the execution of business mandates. Strategy and implementation planning, goal setting, effective communication, leadership models and benchmark assessments were just a few of the topics covered through interactive forum activities. Attendees received one-on-one coaching and worked on action plans, which they plan on using as tools to help implement learnings back at their institutions. Forum presentations and materials will be available on this website shortly.
Effective Branch Management: The Key to Growth, Chennai, India, March 2009
CapitalPlus Exchange Corporation held an in-person forum focusing on branch management from March 29-April 2, 2009, in Chennai, India. Thirty-one branch managers and senior managers from 9 countries around the globe joined the four-day conference to learn from their peers. Participants discussed various organizational models, credit and portfolio quality, branch infrastructure, and approaches to deposit mobilization. In advance of the forum, participants started plans of action which they further developed in India. They came up with tangible and practical implementation steps for their financial institutions-- both measures they could undertake on their own accord and those which Exchange could be of further help.
