

ShoreCap Exchange helps banks working to serve small business and microfinance markets overcome the substantial operational challenges they face in dealing with clients not reached by traditional financial markets. Exchange brings a practitioner perspective to design improved products, processes and delivery mechanisms so that these banks are able to penetrate poorer and more remote communities with greater success. The learnings generated by Exchange's partner banks are shared through Exchange's peer learning forums and knowledge exchange initiatives.
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A study conducted by ShoreCap Exchange to design and field test a replicable, cost-effective data collection system to track the poverty outreach of employees among small business borrowers was recently published by the international journal Enterprise Development and Microfinance. The study conducted by a team led by Clifton G. Kellogg, surveyed over 1,000 small business customers and all of their employees of BRAC Bank in Bangladesh. Using a poverty scorecard, the study derived a firm-level scorecard that can estimate the poverty rate of firms' employees based on four easily collectable indicators, and is an innovative step forward in beginning to assess the connection between poverty outreach and small business lending. To read the article, please click here to go to the EDM website.
ShoreCap Exchange hosted an in-person forum titled 'Developing Strategic Leadership for Senior Management' on August 24 through August 28, 2009 in Chennai, India in conjunction with the Center for Creative Leadership (CCL). Twenty-nine senior level managers traveled from eight different countries to work closely with their peers at the event. Forum sessions explored elements of leadership development and provided insight on different frameworks used by leaders to better assess challenges that arise in the execution of business mandates. Strategy and implementation planning, goal setting, effective communication, leadership models and benchmark assessments were just a few of the topics covered through interactive forum activities. Attendees received one-on-one coaching and worked on action plans, which they plan on using as tools to help implement learnings back at their institutions. Forum presentations and materials will be available on this website shortly.